RULER
As promised, here is another excellent tool from Dr. Marc Brackett to smooth relationships and communications. These tools work. He's proven it in school systems and workplaces across the United States. RULER is an acronym for Recognize, Understand, Label, Express and Regulate. Recognize. Learn to identify physical cues to understand what we and others are feeling. For example, if someone's feelings are hurt. Understand. Develop an understanding of the causes and consequences